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California State University, Sacramento
  • Position Number: 4594036
  • Location: Sacramento , CA
  • Position Type: Business - Information Systems and Technology

Director, Academic Technology Services

Job No: 531306
Work Type: Management (MPP)
Location: Sacramento
Categories: MPP, At-Will, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Working Title: Director Academic Technology Services

Classification Title: Administrator II (MPP II)

Posting Details

Priority Application Date (Posting will remain open until filled): Thursday, October 5th @ 11:55pm PST

Hiring Preference

Not Applicable

Position Summary
Reporting to the Associate Vice President Academic Technology & Campus Engagement, this position leads academic technology and services for the Division of Information Resources & Technology. Leadership includes supervision of staff as well as planning, execution, documentation, communication, evaluation, and continuous improvement of the resources and services offered by the Academic Technology department, which includes both academic and classroom technologies. Planning is done in consultation with IRT senior leadership and campus stakeholders. The Academic Technology department collaborates with faculty, staff, and students to provide campus-wide support for IRT core services, software platforms, and classroom design and infrastructure that support strategic campus goals for teaching, learning, and student success. This position aligns the priorities of the team with the campus-wide strategic plan and divisional goals.

The position plays a leadership role in supporting academic technologies used to deliver face to face classroom, online, and hybrid courses at Sac State; this position also participates in requirements gathering and evaluations for new or replacement instructional and classroom tools. The position requires a strong pedagogical background to partner with faculty and ensure alignment between academic needs and technology. This position is responsible for engaging faculty, staff, and students in the adoption of tools that provide a good match for achieving their specific objectives.

This position has a significant role in professional development of faculty, staff, and students; leading a team of developers and consultants to create training modules and documentation on use of technologies used to deliver instruction. This position stays informed about emerging instructional software, classroom design, and pedagogical applications of technology to facilitate active learning. This position has technical expertise in areas such as learning management systems, e-portfolios, lecture capture, classroom design and standards, accessibility, etc.

This position is involved in a variety of strategic student success initiatives to improve retention and time to degree at Sac State; this position helps make strategic technologies sustainable by offering support, documentation, and training to meet the needs of faculty, staff, and students. This position is responsible for evaluating the effectiveness of resources and services and engaging in continuous improvement activities by gathering feedback from faculty, staff, and students.

This position has a strategic focus on supporting academic technology and ATI-related projects and services offered by IRT. Additionally, this position participates in system-level meetings and engages in collaboration with partners from across the CSU. FLSA: Exempt (Not eligible for overtime compensation)
Anticipated Hiring Range: $9,000 per month - $12,000 per month, commensurate with candidate's education, experience, skills, and training

CSU Classification Salary Range: $4,583.00 per month - $14,713.00 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range: 2

Recruitment Type: Regular (At-Will)

Time Base: Full-Time

Pay Plan: 12 months

Work Hours: Monday - Friday, 8:00am - 5:00pm. Other hours as required.

Telecommuting Options:

Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis.

Please visit the following webpage for more information on the CSU Telecommuting Program:

Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire.

Department Information

Who is IRT?
Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State.

For more information, please visit:
Required Qualifications
  1. Bachelor's degree from an accredited university or college.
  2. Five years experience leading delivery of academic technologies that support teaching, learning, and student success.
  3. Demonstrated experience managing a high-performing team of staff and student workers; responsibilities include setting performance standards and measures; providing appropriate levels of training, mentoring, and professional development; and fostering a strong sense of teamwork and cross-functional communication and collaboration.
  4. Demonstrated experience collaborating with diverse faculty, staff, and students and gathering feedback through surveys, focus groups, or other means.
  5. Demonstrated experience delivering training and support services to diverse audiences, such as faculty, staff, and/or students, in a variety of modalities.
  6. Demonstrated experience with a Learning Management system and with Learning Management modules and integrated applications such as collaboration tools, lecture capture, etc.
  7. Experience developing, documenting, and improving processes to improve quality, efficiency, and/or the end user experience.
  8. Experience with change management/change controls at the organizational and institutional level.
Knowledge, Skills, Abilities
  1. Demonstrated knowledge of current and emerging classroom and instructional technologies and pedagogies that promote active learning and engagement.
  2. Familiarity with a quality assurance model for online courses such as Quality Matters or QOLT.
  3. Familiarity with Family Educational Rights and Privacy Act (FERPA), Americans with Disabilities Act (ADA), and Copyright law in a higher education context.
  4. Excellent communication (written and verbal) and presentation skills.
  5. Excellent interpersonal skills.
  6. Familiarity with accessible technologies and universal design principles.
Conditions of Employment: Ability to pass background check
Preferred Qualifications
  1. Demonstrated experience with classroom technologies, including both pedagogical and technical expertise.
  2. Advanced Degree in education, instructional design, or related discipline.
  3. Experience teaching as a tenured faculty member at a tertiary-level institution.
  4. Experience providing support and training for some of the following: Office 365, PeopleSoft Campus Solutions, Degree Planners, College Scheduler, Qualtrics, Portfolium, BlackBoard, Canvas, Lecture capture software (Panopto), and Zoom.
  5. Familiarity with classroom design and technical standards for providing consistent end-user experiences with campus spaces.
  6. Demonstrated experience applying agile project management principles to multiple complex projects; demonstrated ability to meet deadlines, achieve milestones, and complete projects successfully.

Documents Needed to Apply*

*Failure to upload the required documentation may lead to disqualification.


Cover Letter

Diversity Statement

You will be prompted to respond to the following Diversity Statement prompt as part of your application:

Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts.

About Sac State

Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: "As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement." As the regional hub of higher education, Sac State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.
Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at .
The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.
Eligibility Verification
Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Advertised: September 07, 2023 (10:15 AM)
Applications Closes: Open Until Filled

To apply, visit

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